Collectors is building the future of how collectors find, buy, authenticate, track & research collectibles - from sports cards, coins, and video games to Pokemon cards. With industry leading services as our foundation and the creativity of our employees, Collectors is leading the way to a tech-forward and modern collectibles industry.

The Collectors family of companies includes leaders in third-party authentication and grading services such as PSA (sports and trading cards), PCGS (coins), WATA (video games), and CardLadder, a comprehensive analytics and financial tracking of sports cards. If you’re a collectibles enthusiast, or if you want to help us in leading the global expansion of the collectibles market through our values of integrity, teamwork, and innovation, we’d love to hear from you.

We are looking for a Senior Operations Analyst to help implement data-driven decision-making across all operations teams for PSA, PCGS, and WATA.

The ideal candidate will work from our Santa Ana office, but fully remote candidates may also be considered. 


What You’ll Do:

  • Immerse yourself in the business and gain a deep understanding of our onsite operations
  • Support efforts to inform PSA, PCGS and WATA operations and executive-level decision-making by measuring, analyzing, synthesizing, and interpreting a broad spectrum of supply chain and operations data
  • Work from the stakeholder backwards - embedding yourself into our business teams, understanding data and insights requirements, providing recommendations and delivering data products
  • Build, enhance and maintain best-in-class dashboards & reporting tools that are robust, actionable, and aesthetically pleasing
  • Guide analytics projects from beginning to completion - including translating business questions into surveys for analysis, summarizing results, and creating and delivering presentations
  • Leverage a variety of different internal and external data sources to conduct analyses, identify trends, guide strategic recommendations.
  • Create effective and impactful reports and visualizations that show business performance, strategic recommendations and best practices to executive leadership in order to help them achieve their business goals.
  • Train users on our data capabilities and best practices

Who You Are:

  • 6+ years experience in operations analytics.
  • BS/MS degree in related field, or equivalent work experience.
  • 5+ years of experience tracking, measuring, and reporting on results of various operations functions.
  • Advanced to Expert level experience in Google Sheets,Tableau or other data visualization tools.
  • Highly proficient in using SQL for data analysis and reporting.
  • Basic knowledge of modern database structures and data modeling, with an emphasis on practical experience joining distinct tables.
  • Advanced analytical skills and data-driven thinking.
  • Advanced communication and interpersonal skills.
  • Must have the ability to effectively present information in one-on-one and small group situations to the leadership team and other employees of the organization.

Reasons To Join Us: 

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: All full-time employees are eligible for paid vacation 
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 


Roles advertised as remote eligible are not open to applicants in Colorado and may not be performed in Colorado.

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected]

About Collectors 

Collectors is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Card Ladder, Collectors Corner, Set Registry,, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected] 

If you are based in California, you can read information for California residents linked here. 

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