Receiver - PM Shift (Temp To Hire)

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re looking for a Receiver (Temp-To-Hire) to join our PSA division’s Receiving team. You will be responsible for accepting, inspecting, and scanning incoming packages containing customers’ submissions and for supporting the Receiving Supervisor by organizing, separating, and prioritizing mail by marked service level. You will verify that all data is accurate in the database based on the corresponding customer submission and paperwork and enter data into our Grading System. You should have basic typing skills, good problem-solving skills, possess the desire to work in a fast-paced environment, and enjoy working as part of a team.

You will report to the Receiving Supervisor and work onsite at our Santa Ana, CA headquarters Monday through Friday for PM Shift schedule (Shift 2) of 3:00pm-11:30pm.

What You’ll Do

• Open, separate, and itemize department’s mail by service type.
• Match, count, and check items.
• Verify service type with payment and verify its eligibility.
• Enter item information into the database and print stickers containing order details.
• Work with the Customer Service department to resolve pending issues with open orders.
• Work with the Problem Orders department to resolve problems and expedite completion of customers’ orders.
• Work with the Sales department for orders that have special deals and/or pricing.
• Work with other cross-functional teams on special projects and/or deals. 
• Attend National Trade shows and represent the company in a professional demeanor.

 Who You Are

• You have strong written and verbal communication skills.
• You have the ability to work in a team environment.
• You can prioritize all tasks and work in a fast-paced work environment.
• You are a team player who is willing and able to work well with others.
• You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.
• You produce high quality, accurate work and demonstrate thoroughness in your work.
• You are dependable and able to follow instructions and respond to directions from your supervisor(s).
• You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google programs.
• You have good hand-eye coordination and are comfortable with physical labor.

Physical Requirements:

• Long periods of sitting, walking and/or standing
• Bending neck/waist, twisting neck/waist, squatting, and regular hand use
• Regularly lifting and carrying up to 25 pounds
• Occasionally lifting up to 50 pounds or more with employee help and/or proper equipment

Hourly Range: The reasonable estimated hourly rate for this position is $17. Shift 2 workers are also eligible for an additional $1/hr premium, in addition to their standard hourly rate. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.